Here are some of the most frequent asked questions with straight forward answers:
Frequently asked questions (FAQ's)
What services do you offer?
- Personal and family portraits
creative / artistic portraits
glamour & fine art photography
personal celebrations (i.e. graduations, birthdays,...)
company event coverage (i.e. AGM's, retreats,...)
Where are you located, do you have a studio and do you travel for photo shoots?
We are located in Edmonton, Alberta, Canada.
What are your prices, is there a contract, how many images will I receive?
As every photoshoot is different we provide individual quotes for every shoot.
How far in advance should I book? What if I have to re-schedule?
We work on a strict first-come-first-serve basis. So, if you have a specific date in mind please book as soon as possible to get the time and date that works best for you.
Do you retouch my pictures? Will there be a watermark?
Yes, we do a basic retouching on all images. No, there will be no watermark on your final pictures/files (unless requested by you).
minor fixes on skin (i.e. we'd retouch a cyt away from a forhead)
all digital images are delivered as standard JPEG-files (full edited size/resolution/quality)
major photomanipulations (i.e. changing backgrounds, cutting out /pasting in people or objects)
fine art retouching
adding corporate watermarks, writing or other digital manipulations
alternative fileformats such as TIFF, DNG, PNG,...
What are you hours of availability?
We are available for standard office hours and weekends. If you have something special in mind (i.e. a night shoot) please contact us - we will do our best to meet your needs.
Do you provide Hair-/Make-Up services and/or wardrobe?
We strive to be the best at what we do - photography.
Do you also shoot video?
No we don't but if you want to add-on video services please let us know and we will make the connections for you.
Can you come to our place or company and shoot on location.
Are you male or female?
We are a married couple and Wolfgang (male) is the main photographer/editor, while Julie (female) works as assistant but is also a photographer covering as a second shooter if needed (i.e. for events, BTS (behind-the-scenes)).